Return/Refund Policy

At Sai Agro Forestry, we strive to ensure your satisfaction with every purchase. Please review our return and refund policy below.

1. Returns

If you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. The item must be in its original condition.

2. Refunds

Once we receive and inspect the returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method.

3. Exchanges

If you would like to exchange an item, please contact our customer service team to arrange the exchange.

4. Non-Refundable Items

Certain items, such as perishable goods, are non-refundable. Please check the product description before purchasing.

Shipping Policy

We aim to deliver your orders as quickly and efficiently as possible. Please review our shipping policy below.

1. Shipping Methods

We offer standard and expedited shipping options. Shipping costs and delivery times vary depending on your location.

2. Delivery Times

Most orders are processed within 1-2 business days and delivered within 5-7 business days. Delays may occur due to unforeseen circumstances.

3. International Shipping

We ship internationally. Additional customs duties and taxes may apply, which are the responsibility of the customer.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number to monitor its delivery status.